What is the point of cutting-edge technology if you don’t know how to reap its benefits? Having modern technology without it growing your business and bringing in more revenue is akin to having a practical and sleek automobile sitting in your garage.
It’s understandable if you’re having trouble keeping up with the rapid expansion of technology. After all, if you’re not an all-in expert, you’ll most certainly fall behind on some of the updates you could use in your industry.
That is exactly why managed IT service providers are growing in popularity. There are many benefits to outsourcing experts to handle your IT infrastructure, and we’re going to go over the most obvious ones.
Strap in, and get ready to scale your business!
General Benefits of Technology in the Workplace
Before we focus on managed service providers (MSPs), let’s remind ourselves why you’ll be losing in the big business race if you’re sitting out on technology leverage.
Here are ways technology can transform your company into a modern organization suitable for 2022 and beyond.
- Streamlining processes with automation – McKinsley’s recent report found that, in theory, nearly half of the tasks people perform globally could be automated! While we’re not totally ready to be replaced by machines, your staff would surely be happy to say goodbye to some repetitive tasks and take on more creative and challenging endeavors in your company.
- Overhead cost savings – The pandemic has rocked our world in devastating ways. From that dark, we have managed to persist and extract at least some form of revolution that contrasts capitalism’s demanding work philosophy. Enter – remote work. With fewer workers coming into the office, you can save on space, resources, and other utilities.
- Better productivity among workers – Is there a need to explain this at all? All of us feel more engaged and seen if we feel respected. And having the appropriate tech handed to us for more efficient work is one way to make us feel appreciated.
- Higher customer service levels – Technology makes companies more swift in handling customer inquiries and issues. From chatbots to well-implemented live chats, all the way to automated emails. Customers feel more heard than ever before.
Today’s business landscape will be one for the history books. Combine late-stage capitalism with its symptoms such as the pandemic, inflation, and the budding war conflict in Europe. Spice it up with galloping technology development. Calculate the potential to tap into the global talent pool of IT experts. Don’t forget about the revolution Gen Z is bringing (and will continue to bring) into the workplace. It’s gonna be an interesting, exciting, and bumpy ride.
But even with all predictions of a bumpy ride, IT tech is here to simplify your life, especially when in the hand of managed service IT providers.
Best Ways to Optimize Your Business With Managed IT
Managed IT services are akin to a candy shop. You get overwhelmed with excitement when you find out all of its possibilities and offered services. But as with a kid in a candy shop, you don’t need every single thing. That is why managed IT service providers tailor a service package for your needs. They have a no-size-fits-all approach which means they approach every client with a fresh and dedicated mindset. That way, you get exactly what you need.
Here are the most glaring benefits of managed IT services.
Having a fully-operating in-house IT team can be a costly thing. With managed service providers, you get a dedicated team that’s on call 24/7 year-round. In a world where cybersecurity is a growing issue and data is the most valuable currency, securing your data and other digital resources should be your #1 concern.
Proven managed service providers perform ongoing monitoring and can even install company-wide security management systems (if needed). That way, your whole IT infrastructure can be kept safe, and operational procedures concerning sensitive data are streamlined.
But since there is no guarantee in life, cyberattacks, hackings, and other data breaches can still occur. What then? You need to be ready for the worst-case scenario and have a disaster recovery strategy in place. That’s not being fatalistic – it’s being realistic. Managed service providers are meticulous about securing your data in case of hardware and software issues, or other damage that may come to your IT system.
With an operational security system in place, you are free to use your in-house IT team for innovative projects while you and other departments can focus on non-related business endeavors that scale your efforts.
Versatile Pool of Experts
Providers of IT services often have their staff scattered across the globe. And since they are solely focused on extending their knowledge to companies of all sizes, it makes sense that they have a myriad of different IT professionals.
That means they are ready to tackle various challenges of various levels of difficulty. Simply they can afford to pluck professionals from every corner of the planet and deploy them (virtually) to clients. You can’t exactly do that with an in-house team working full time. And that further leads to the conclusion that it’s only natural that outsourced teams are primed and ready to tackle your issues head-on and quickly. That’s your one-way ticket to simplified business operations right there.
It makes sense that when you engage with a managed service provider, your knowledge base will be extended to incorporate the expertise and talent of your service provider. In many cases, MSPs have a strong talent network of applicants who have been trained and verified and are familiar with the most recent trends and best practices in your business.
With AI (artificial intelligence) and IoT (Internet of Things) booming in popularity and necessity, having your in-house teams keep up with the recent developments is a humongous and ungrateful task. A smart and cost-effective solution would be hiring proven outsourced experts who can deal with the increasingly complex cloud environment and its many perks and risks.
If you’re thinking about the hybrid-cloud IT infrastructure and how you can reap its benefits, it’s a sure sign that you are ready for a managed service provider.